1.Eye Contact : It is not just to show our respect for others with our appropriate eye contact,it is also a way to understand others by observing their facial expression and body language as well.For example,tears will always indicating that some kinds of hurt is taking place deep down in one’s inner being. That is a sign for any Christian helper to play more attention on that particular issue of the one who is crying .
2.Emotion : It is important for any Christian helper to identify different feeling of the one who is telling his or her own story.There are more than 400 terms to describe each feeling such as happiness,pain,lonely, joy,stress, sad,depress,bitterness,hopeless,longing for,anger and so forth.A Christian helper need to understand the feeling within the conversation of others and help them to understand their own feeling as well.It is because sometimes the one who is speaking might not fully aware of all the feeling involved in his or her problem.
3.Summarize : There are times the one who need helps just want to keep on talking but without understanding the real problems behind the speech.It is good to have the Christian helper to summarize the problems in point form after that person has finished sharing his or her own story.It is not just a way to show that real listening has been taken place during the conversation but it also serve as a reflection for that person to understand what he or she has just said.That person will then has a clear picture on what the real problem really is in his or her own life.
4.Prayer : A Christian helper need not act like a counselor at all times and in fact, a Christian counselor needs more training than the normal Christian helper who just wants to offer listening and support to others.There are times,you will find that your advice and opinion are just not that helpful to others but offer a prayer right at the moment ,can be more powerful and helpful to others than anything thing else. Pray for the person and ask God to intervene in that problem and show His presence and love to that person; it may be the most useful way to help that person right at that moment.Just let God do His part and watch what will happen after.God is so powerful and merciful in answering our prayer.
The Holy Spirit will always be the comforter of Christians and will always teach us how to pray according to His will. If Christians can give all glory to God and see how Jesus can help others through a listening process offered by any Christian helper. More people will experience the love of Jesus and praise God with a humble attitude.That will surely lead more people getting closer to the Christ and experience all the riches and love of Jesus.Amen.